Job Description

The Salesforce Admin is responsible for improving our current instance by designing and building out new features with both declarative and code-based solutions. This role works collaboratively with marketing, sales, and Salesforce teams to enhance automation, improve customer segmentation, and drive data-driven marketing initiatives.

Your impact:

• Administer and support Salesforce including user setups, profile and role management, custom fields, validation rules, page layouts, flows automation, and custom objects.
• Document and develop project plans, requirements, and any other required technical documentation for projects and initiatives of various sizes that involve Salesforce.
• Work cross-functionally with various business teams and other stakeholders.
• Track and appropriately communicate expectations internally.
• Support and manage existing applications as well as support third party systems.
• Document changes for QA testing.
• Define, model, build, and test new, modified, and custom-built functionality, workflows, etc.
• Strong Analytical Capabilities – Data Driven decision making with strong results orientation.
• Other duties as assigned.

About you:

• Proficiency in Service and Sales Cloud
• Strong understanding of relational databases and data integration tools ; capable of using ETL tools, Data Loader, and manipulating data for load in Salesforce.
• Strong Analytical Capabilities – Data Driven decision making with strong results orientation.
• Strong interpersonal and presentation skills; strong written and verbal communication
• Strong organizational skills.
• Strong documentation skills.
• Proficient with the Microsoft Office Suite of Products – Microsoft Word, Excel, PowerPoint
• Certified Salesforce Administrator *required
• Certified Salesforce Advanced Administrator preferred
• BA/BS in Computer Science or related technical discipline
• 3+ years’ experience as a Salesforce Administrator
• Experience in the design/development/implementation of CRM platforms
• Salesforce Marketing Cloud Administrator certification is a plus
• Experience with Heroku a plus
• Experience in Conga is a strong plus
• Experience working in hyper-growth and heavy acquisition type organizations strong preferred
• Experience with Data Cloud, Field Service, Service Cloud and Case Management a plus

Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we’re looking for!

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