Live Chat Support Agent Job at Alliance Family Health Center Inc, Richmond, VA

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  • Alliance Family Health Center Inc
  • Richmond, VA

Job Description

We are seeking a dynamic and customer-focused Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing exceptional customer service through our online chat platform. This role plays a key part in ensuring our customers receive timely and accurate assistance with their inquiries and concerns.Responsibilities:Engage with customers via live chat to provide support and assistanceResolve customer issues and inquiries in a timely and professional mannerEnsure customer satisfaction by delivering high-quality serviceCollaborate with other team members to escalate complex issues as neededMaintain accurate records of customer interactions and transactionsQualifications:Excellent communication skills, both written and verbalStrong customer service orientation with a passion for helping othersAbility to multitask and prioritize in a fast-paced environmentPrevious experience in a customer service role is preferredProficiency in typing and navigating online chat platformsIf you are a team player with a positive attitude and a willingness to go above and beyond for our customers, we want to hear from you! Apply now to join our dedicated team at Alliance Family Health Center Inc.

Job Tags

Full time

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