Job Description

We are seeking a motivated and customer-focused professional to join our team and help create a welcoming, efficient, and positive experience for current and prospective residents. In this role, you will support leasing activities, build strong relationships with applicants and residents, and contribute to the overall success of the community.

Responsibilities

• Greet prospective residents and provide tours of available homes or units
• Respond to inquiries by phone, email, and in person in a professional and timely manner
• Guide applicants through the leasing process, including application completion and move-in coordination
• Prepare and review lease documents, addenda, and related paperwork for accuracy
• Maintain knowledge of current availability, pricing, promotions, and community features
• Follow up with prospects to encourage conversions and maintain a strong leasing pipeline
• Support resident retention efforts by assisting with renewals and resident communications
• Maintain organized records and ensure leasing files are complete and up to date
• Collaborate with property management and maintenance teams to help ensure smooth operations
• Represent the community in a professional, friendly, and service-oriented manner

Qualifications

• High school diploma or equivalent required; additional education in business, hospitality, or a related field is a plus
• Previous experience in leasing, sales, customer service, hospitality, or property management preferred
• Strong interpersonal and communication skills
• Ability to build rapport, identify needs, and provide helpful solutions
• Excellent organizational skills and attention to detail
• Comfortable using property management software, Microsoft Office, or similar systems
• Ability to multitask and manage priorities in a fast-paced environment
• Professional demeanor with a commitment to excellent service

Skills and Attributes

• Customer-focused and relationship-driven approach
• Strong follow-through and sense of accountability
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn
• Problem-solving skills and adaptability

What We Offer

• Competitive compensation
• Health, Dental, and Vision insurance.
• Opportunities for growth and professional development
• Supportive team environment
• The chance to make a meaningful impact on the resident experience

If you are passionate about service, enjoy helping people find the right home, and thrive in a dynamic environment, we encourage you to apply.

Job Tags

Similar Jobs