Job Description
Description
Essential Functions:
- Provide team leadership and assist Operations Managers as needed with employee assessments feedback and local requirements.
- Complete physical installations and removal of structured cabling components cabinets pathway systems (cable tray) move equipment racks and related communications infrastructure materials.
- Lead team to perform installation and service of low voltage category cabling fiber optic cabling communications cabling communication equipment and other various low voltage related systems such as Category 3 Category 5 Enhanced Category 5 Category 6 and Fiber Optic Structured Cable Distribution Systems.
- Represent Black Box in client meetings to ensure that all parties are consistently updated on work progress and client expectations are being met.
- Engage in internal planning to optimize Black Boxs ability to complete the project within established guidelines.
- Assist with material control to make sure that technicians have all materials needed to complete their work.
- Ensure Black Box quality and safety guidelines are being followed.
- Assist PM with SOW and scope management on project and service requests.
- Communication and reporting of daily activity completed for run books and project task logs and assessment of completing task in the time allotted for completion.
- Evaluate diagnose troubleshoot cabling infrastructure systems and perform repairs as necessary.
- Perform site survey document findings for submittal to sales engineering regarding requirements and needs.
- Execute project milestones and test plans.
- Complete project closeout deliverable packages Test Results As-Built Pictures and Quality Audits.
- Travel to client sites as needed to complete assigned work and transport a variety of items (e.g. tools equipment supplies etc.) for the purpose of ensuring the availability of materials required at client site.
Education Requirements:
- Associate degree or Certification in a technology services/technical discipline or equivalent work experience.
Experience Requirements:
- 6 years of combined experience in a Site Support Technician and/or Infrastructure Technician role (or similar experience)
- Experience in Project Management is a plus
- Superiorcommunications skills
Other Qualifications Skills & Certifications:
- CNET CNCI
- BICSI Installer (INST1)
- BICSI Installer 2 copper/fiber (INSTC/INSTF)
- BICSI Technician (TECH)
- Manufacturer certifications
- Valid drivers license
- Proven ability to install terminate & test low voltage cables to include twisted pair cable coax power limited tray cable stranded & solid conductor low voltage cable and fiber optic cable..
- Ability to install cable pathways conveyances (e.g. ladder trays support systems)
- Ability to communicate well and represent Black Box in client meetings and interactions
- Advanced knowledge of terminology pertaining to installation & service of cabling infrastructure for telecom data security and wireless systems.
- Advanced knowledge of industry standards including BICSI ANSI EIA/TIA and local and National Electric Code.
- Advanced knowledge of publications pertaining to standard cabling for telecom data security & wireless systems practices engineering & Federal State & local safety standards.
- Mechanical aptitude with the ability to read blueprints architectural mechanical and electrical documents.
- Knowledge of through-wall penetration systems
- Ability to carry up to 30 lbs. and lift up to 50 lbs.
- Ability to climb ladders and work from heights
Competencies
- Analytical Thinking
- Business Oriented
- Communication & Interpersonal Skills
- Decisiveness
- Drive for Results
- Planning and Organizing
- Problem Solving
- Adaptability
- Collaboration
- Flexibility
- Professionalism
- Quality
- Reliability
- Technical Expertise
- Accountability
- Attention to Detail
- Crisis Management
- Customer Focus
- Fostering Teamwork
- Initiative
- Safety and Risk Management
- Familiarity with PCs. Be able to create and delete files and know their way around a PC; Outlook Excel
Required Experience:
IC
Job Tags
Full time, Work experience placement, Local area