Job Description

Job Description Summary

Under indirect supervision, the Program Assistant provides support to the Hereditary Cancer Clinic Services. Assists with scheduling, pre-appointment chart preparation, post visit follow-up, and data entry as directed by the team. Performs routine and specialized administrative functions to support the program to maintain an efficient and effective operation.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC004166 CHS Corp - Oncology Genetics Counseling

Pay Rate Type

Hourly

Pay Grade

Health-21

Scheduled Weekly Hours

Work Shift

Under indirect supervision, the Program Assistant provides support to the Hereditary Cancer Clinic Services. Assists with scheduling, pre-appointment chart preparation, post visit follow-up, and data entry as directed by the team. Performs routine and specialized administrative functions to support the program to maintain an efficient and effective operation.

Job Responsibilities

20% Performing scheduling and data uploads prior to patient appointment

• Schedule patients to Hereditary Cancer Clinic
• Upload appointment information to CRA
• Upload CRA data to Hereditary Cancer Clinic
• Confirm appropriateness of appointments
• Confirm appointments with patients to reduce no show rates as needed

35% Pre-clinic appointment preparation

• Ensure pedigree is ready and consistent with standards
• Check compliance with guidelines
• Verify and update relevant medical history, test results and relative data into the EMR
• Confirm genetic test results are available
• Assists with patient phone inquiries and MyChart messages.

30% Provide post-visit support

• Check and store results of tests and consultations
• Sends Hereditary Cancer Clinic summaries to patients after appointment
• In collaboration with providers and with proper training, may review negative results with patients and provide appropriate documentation in EPIC for patient’s EMR.
• Inform providers of positive results requiring further options
• Review and update guidelines as they change
• Contact patients to inform of guideline changes
• Assists with patient follow-up letters regarding test results and helps identify applicable resources and/or support organizations for the patient/family.

15% Assists with data collection for research studies and gathering statistics for the program

Additional Job Description

Bachelor’s degree or equivalent combination of educational and work experience.

Excellent communication (both oral and written), interpersonal, customer service, and organizational skills.

Basic math and computer skills, and knowledge of medical terminology

Proficient in MS Office including Excel, Word, Outlook, Teams

Preferred Qualifications

Bachelor’s degree in genetics or biological sciences or health related field

Experience in medical facility

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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