Job Description
*JOB TITLE: *Foster Parent Liaison
*SUPERVISED BY: *Foster Parent Support Supervisor
*DEPARTMENT: *Licensing Department
*____________________________________________________________________________*
*PRIMARY RESPONSIBLITY:*
The primary responsibility of this position is to provide relational based dedicated support to foster parents through face to face contact, training opportunities, linkage to needed resources and other retention activities to promote the foster parents ability to provide quality care for the children residing in licensed foster homes.
*EXAMPLE OF ACTUAL FUNCTIONS:*
* Supports the organization's mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, commitment to our community and clients, accountability and ownership. Deals with a diverse group of external clients and internal stakeholders.
* Assists in the planning, coordination and implementation of in-service trainings at least once a Quarter in collaboration with assigned foster parents and Foster Parent Support Supervisor to determine training topics most needed and beneficial to the foster parents.
* Promote to foster parents the trainings available on the yearly in-service calendar, assist foster parents to register for Quarterly trainings hosted by the Lead Agency and make foster parents aware of other training opportunities offered by the local FAPAs and/or other community providers.
* Responsible for completion of documentation of services provided to assigned foster parents, timesheets, leave request, and on call response as scheduled.
* Responsible to provide dedicated relational support to assigned foster parents via regular phone contact and face to face contact in alignment with established policies and procedures and the directives of the immediate supervisor.
* Participate in regular supervision and team meetings to ensure clarity of job functions, expectations and to seek guidance and technical assistance needed to provide exemplary services and support to the licensed caregivers.
* Provide relational based retention activities, training and opportunities to promote the recognition of licensed caregiver’s accomplishments along with accountability for required tasks and responsibilities.
* Provide exceptional customer service and responsiveness to support foster parents in providing quality care.
* Participates in regular Licensing and Placement Department meetings and provides ongoing feedback to immediate supervisor as to concerns and efforts to address noted concerns with any foster parent.
* Works in collaboration with the Placement and Licensing staff to develop and implement retention strategies for foster parents.
* Identifies resources within the community to assist assigned foster families and creates a venue or platform to make the information readily available to other foster parents and child welfare professionals that work with foster parents.
* Builds relationships with individuals and organizations within the community that can help foster parents to address barriers and challenges they experience.
* Responsible for complying with and promoting practices consistent with the Quality Parenting Initiative ensuring the respect, support, participation and accountability of licensed caregivers.
* Work in collaboration with foster parents, immediate supervisor and the Full Case Manager to assist foster parents requesting and accessing Day Care in a timely manner and in the request for reimbursement of extra ordinary expenses.
* Work with assigned foster parent to address concerns raised in the Quarterly review of foster parent exit interviews and provide feedback and recommendations to immediate supervisor as to foster parent’s progress or concerns.
* Collaborates with FCMAs and internal departments such as Behavioral Health, Nurse Case Management, and Quality Assurance (QA) to share the observed need for increased support to foster parents based on the level of care they need to provide to ensure the appropriate care for the children in their home.
* Ensures timely communication to immediate supervisor and all pertinent parties of concerns observed or reported related to a licensed foster home.
* Ensures community engagement by attending Foster/Adoptive Parent Association (FAPA) at least once a quarter and participates in meetings by other community partners that are a potential resource to foster parents.
* Provides input for the development, implementation and regular review of the Citrus Family Care Network Retention Plan.
* Provides required data to help measure the impact of foster parent retention efforts, foster parent training and supports provided.
* Assures timely and quality submission of all relevant work product. Travel throughout Miami-Dade and Monroe counties including to foster homes and co-location at the FCMA sites, as needed.
* Performs on call responsibilities, 24 hours per day, 7 days a week, as scheduled
* Ensures all foster parent support practices are in aligned with Citrus Family Care Network’s policies and procedures and in compliance with related DCF administrative code and Florida Statutes.
*MINIMUM REQUIREMENTS:*
* High School Degree from an accredited school or academic program.
* Minimum of two (2) years of experience in child welfare system working with licensed caregivers.
* Knowledge of Trauma Informed Care practices as related to parenting and licensed caregivers.
* Knowledge of the Quality Parenting Initiative.
* Familiarity with Florida Child Welfare Practice Model and Child Welfare related computer programs such as FSFN.
* Knowledge and understanding of statues for licensing 65C13, 65C14, and 65C15.
* Strong knowledge of HIPAA guidelines, and superior understanding of the importance of confidentiality.
* Work requires highly developed Cultural Awareness and Sensitivity.
* Must have comprehensive knowledge of a variety of computer software applications in word processing, spreadsheets, database, and presentation software, including Word, Excel, and other MS Office products. Proficiency in Microsoft Excel required.
*SPECIAL SKILLS AND OTHER REQUIREMENTS:*
An individual should demonstrate the following to perform the essential functions of this position:
* Must be detailed oriented and highly organized.
* Must have strong organizational skills and the ability to follow timelines and meet deadlines.
* Must have strong verbal and written communication skills.
* Ability to problem solve, make decisions and implement plans.
* Ability to work in a teamwork atmosphere as well as independently.
* Must have high level of interpersonal skills to handle sensitive and confidential situations.
* Understanding of and sensitivity to service population’s cultural and socioeconomic characteristics.
* Ability to assist in crisis intervention with children and caregivers, as necessary.
* Ability to work flexible hours
* Able to travel throughout Miami-Dade and Monroe counties as needed.
* Commitment to lead with an exemplary customer service approach with consumers and all other stakeholders.
* Ability to recognize personal skills, abilities, limitations and strengths, taking appropriate action to pursue activities for professional development and seeks assistance from others in a proactive manner.
* Creates a solution-oriented team approach fostering open dialogue and accountability.
* Ability prioritize multiple priorities, identify and resolve problems in a timely manner.
* Attend mandatory in-service trainings within expected dates as defined by policy and procedure.
* Ability to successfully interact with others in a respectful and professional manner, redirecting and providing role modeling as needed.
Job Type: Full-time
Pay: $54,000.00 - $55,000.00 per year
Benefits:
* Dental insurance
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Education:
* High school or equivalent (Required)
Experience:
* child welfare system: 2 years (Required)
Work Location: Hybrid remote in Miami, FL 33128
Job Tags
Full time, Local area, Immediate start, Remote work, Flexible hours