Job Description

Edwards Lifesciences seeks an EDI Operations Analyst to serve as a subject matter expert on electronic ordering, EDI connectivity, and hospital trading partner integration. The role involves collaborating cross-functionally to streamline order automation, reduce manual processing, and improve customer ordering experiences in a hybrid position based in Irvine, California.

Responsibilities

• Assess business needs and recommend process improvements for EDI order intake and GHX transaction flows
• Develop functional business requirements and translate customer needs into system enhancements
• Perform root cause analysis and troubleshoot EDI failures, data integrity issues, and order exceptions
• Create and maintain documentation including process flows, requirements, test scripts, and knowledge management content
• Train users on new processes and systems to promote electronic ordering adoption and strengthen exception handling

Requirements

• Bachelor's degree in related field with 3 years relevant experience or equivalent work experience
• Experience with EDI transactions, electronic order intake, and healthcare ordering workflows
• Data analysis skills to identify trends and recommend process improvements
• Knowledge of requirement solicitation, process mapping, and software development lifecycle
• Proficiency in MS Office Suite and familiarity with CRM platforms or enterprise systems
• Strong problem-solving, analytical, and critical thinking abilities
• Excellent written and verbal communication skills

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